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Flood Restoration Tips: How to Survive a Leak

Know who to call when you experience a leaky pipe and need flood restoration services.

Know who to call when you experience a leaky pipe and need flood restoration services.

It’s late at night, and you hear a little drip. Nothing major, just a little something you’ll have to take care of someday. But when you wake up in the morning, that little something has become a flooded basement, bathroom or living room. Our flood restoration team provides tips on what you can do if that little something has turned into a big something.


Don’t Panic

A cool head can go a long way toward preventing a flood and avoiding extensive water damage cleanup. However, accidents do happen, and the first thing you need to do after a leak turns into a gusher is turn off the main water valve. If you don’t know where your main water valve is located, stop reading this, go find it and come back… we’ll still be here.

Main water valves are in various locations based on where you live (single-family home, apartment or condo). Once the main water valve is turned off, your next task is to determine who to call (hint… it’s not Ghostbusters).


Who to Call

Depending on the kind of leak, your first call should be to a plumber to stop the flow of water before it seeps into your floorboards, walls or ceiling. However, plumbers often won’t come if mould is detected, so you may need to call a mould cleanup crew. That’s where we here at Proserve DKI Cleaning and Restoration Services come in. We can handle mould cleanup, biohazard cleanup or flood cleanup in addition to any flood restoration you may need down the line.


Prevention and Maintenance

Remember that little drip from the first paragraph? Well, sometimes leaks are more difficult to spot (and don’t keep you up in the middle of the night) than a dripping faucet. To avoid flood damage, a good habit of getting into is to periodically check your pipes, under the sink, behind the washing machine and anywhere else valve fatigue or leaks are likely to occur. A good time to do this is when the seasons change. It only takes a few minutes and can save you a bundle or any potential flood cleanup.

In addition to spotting any mould to clean up, these quarterly inspections are a good way to spot any potential future problems. Be on the lookout for water stains, previous water damage or bad smells.

Prepare for a major flood or fire by knowing What an Emergency Plan is And Why You Need to Have One.


If you’ve experienced a flood or detect mould in your home, contact Proserve DKI Cleaning and Restoration Services